UnionPay services since    June, 2007
Local service hotline        0-800-0000-465 (landline call only)

In Egypt, UnionPay cards are accepted at Arab African International Bank (AAIB) and Banque Misr merchants and almost all ATMs.
  • Egypt – Country of Thousand Towers
    The mysterious Egypt is one of the cradles where the earliest civilization of human beings generated. The ancient Egyptians have left numerous great relics for us. When you see those majestic buildings personally, you must be impressed by the ancient Egyptian civilization. Those relics as splendid pyramid, mysterious Sphinx and ancient temples representing divine kingship have attracted many tourists from all over the world. Why not take your UnionPay cards (card number starting with 62) to explore diversified ancient civilization of human beings in Egypt.
  • POS acceptance
    Merchants of Arab African International Bank (AAIB) and Banque Misr accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
     
    Dual brand cards are not accepted as UnionPay cards in Egypt, please use UnionPay single-branded card (card number starting with 62) to enjoy various UnionPay offers.

  • Cash withdrawal
    In Egypt, all Egyptian Banks Company (EBC), Arab African International Bank (AAIB), Banque Misr, QNB Alahli (QNB), Commercial International Bank (CIB) and National Bank of Egypt (NBE) ATMs accept UnionPay cards. 

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
  • Charges
    ATM commission fee consists of two parts:
    (1)Service fee charged by the issuer: please consult the issuer for details.
    (2)Service fee charged by the ATM acquirer in Egypt: some ATMs will charge commission fee, which is charged by the local banks in Egypt and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.