UnionPay services since  May, 2006  
UnionPay Service Hotline 0021-800-800-9551 

In Brazil, UnionPay cards are accepted in key commercial zones and by merchants in major tourist destinations such as Rio de Janeiro, São Paulo, Iguaçu, Manaus and Salvador, as well as by ATMs of Banco Itaú and the Saque e Pague network.


  • Brazil – Capital of Enthusiasm
    From ebullient Rio de Janeiro to Recife, a city of sugar jar and honey, from happy Iguazu to mysterious St. Paul, either sexy sand beach and infectious Samba, or Carnival to one’s heart’s content, all reflect that Brazilians extremely enjoy their life. Take your UnionPay cards (card number starting with 62) to enjoy the “preferential enthusiasm” in Brazil.
  • POS acceptance

    In Brazil, all merchants with the UnionPay signage or installed with Rede and Stone POS terminals can take UnionPay cards, which cover the major jewelry chains, souvenir stores, restaurants with local specialties such as Brazilian barbecue, largest hotel chains and other merchants frequented by Chinese visitors to Brazil.


    Orange card terminal by Rede: Green card terminal by Stone:




    Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN”

  • Cash withdrawal

    Currently, you can use your UnionPay card to withdraw cash and check balance on ATMs of Banco Itaú and the Saque e Pague network in Brazil.


    Banco Itaú logo:



    Saque e Pague logo: 


    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

     

  • Charges
    The service fee for cash withdrawals in Brazil consists of two parts:
    (1) Issuer's fee; please consult your card issuer for the specific rate.   
    (2) Brazilian ATM acquirer’s fee : some ATMs will charge a withdrawal fee which is collected by the banks in Brazil and is independent of UnionPay or the card issuer.
     
    You are recommended to use your debit card to withdraw cash, as the service fee rate is lower.

  • Tips
    In order to ensure payment security, please have your UnionPay chip card, whose card number begins with 62, inserted in the POS terminal whenever possible as you make purchases. Do not make your PIN too simple and do not disclose it to anyone, including bank staff. When entering your PIN in public spaces, take measures to ensure the privacy of your operation. When making purchases with your card, always keep it in your sight and confirm the amount of the purchase when completing the transaction.

    If your card is stolen or lost, please call your card issuer immediately to report the loss, so as to ensure the safety of the funds in your account.

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