Located at Level 1M, next to the Chulan Entrance, the UnionPay Lounge is equipped with a dedicated Customer Service Personnel with multi-lingual capabilities to ensure foreign tourists and shoppers are catered to. At the UnionPay Lounge, Cardholders may also enjoy complimentary  

coffee & tea, convenient mobile charging points and free Wi-Fi 

 to ensure a seamless, comfortable experience. In conjunction with the opening, UnionPay Cardmembers are also rewarded with an exclusive free gift at the Lounge when they spend a minimum of RM300 in a single receipt using a UnionPay card at the mall.

“We are thrilled to introduce the first ever UnionPay Lounge at Pavilion Kuala Lumpur, yet another highly experiential and personalised service offering to our shoppers and tourists. Our strategic partnership with UnionPay is an example of our commitment in providing the best-in-class services for tourists and shoppers, and a major step forward in bringing a highly experiential service of refinement to Pavilion KL as a tourist destination hub” says Dato’ Joyce Yap, Chief Executive Officer, Retail. 

“We are pleased to be the first international payment brand in Malaysia to offer a lounge in KL’s prime shopping district as a value-added service to our customers who want to take a break while shopping in the area. UnionPay strives to provide more value to our customers via differentiated products and services, and in time to come, we hope to be able to provide more offerings to cater to the payments and lifestyle needs of Malaysian customers and businesses”, said Wenhui Yang, General Manager, UnionPay International Southeast Asia.