Local service hotline N/A
In Slovakia, UnionPay cards are accepted at shops and franchise stores most frequented by tourists.
Slovenia – Dream of the AlpsIf you like Austria, such as log cabin, chamois, chestnut tree and apple pie, Slovenia shall be the best choice.
If you like Italy, such as sunshine, delicious food, pleasant atmosphere and slow rhythm of life, Slovenia shall be the best choice.
If you like Balkan Peninsula, such as its ruggedness complicity, length and breadth of land, and long legs of local residents, Slovenia shall be the best choice.
Here, you can find the site of ancient Rome in the 3rd or 4th century BC, music hall constructed in 1702, Baroque architecture in the 17th century, vast forest and Greenland, as well as endless coastline. Why not take your UnionPay card (card number starting with 62) to stroll in the dream of the Alps?
POS acceptanceMerchants with the signage of all accept UnionPay cards, mainly are department stores, jewelry and clock stores, brand stores, hotels, duty free shops in major airports and most merchants in Bicester Village. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.
Paying with UnionPay credit card at some local merchants requires no PIN.Cardholders can complete the payment following the instruction of the cashier.You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN".
Cash withdrawalAll ATMs of Banka Koper in Slovenia can accept UnionPay card for cash withdrawal.
ChargesNo conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.
ATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Slovenia: some ATMs will charge commission fee, which is charged by the local banks in Slovenia and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee.
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.
Introduction of Overseas Tax RefundUnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue, Premier Tax Free, Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions. You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.
Global tax refund institutions:
If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.
For more information,please click
More considerate services offered by UnionPay CardMore considerate services offered by UnionPay Card
UnionPay Card Emergency Cash Assistance Service
UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.
Code Of ConductIn 2015, the Interchange Fee Regulation (EU/2015/751) (“IFR”) came into force in EU, requiring a separation between card schemes and processing entities in terms of accounting, organization and decision-making processes. Such IFR applies to card-based payment transactions carried out within EU, where both the payer's payment service provider and the payee's payment service provider are located therein.UnionPay therefore comes up with this code of conduct to help UnionPay staff understand the requirements of the IFR and provide guidance for such staff to be fully compliant as it relates to such aforementioned transactions only.This Code of Conduct will take effect on February 7, 2018. If there are questions or concerns about this Code of Conduct, please feel free to contact UnionPay Legal and Compliance Section at Legalteam@unionpayintl.com.For more information about it, please check here.