Terms and Conditions
  • Christmas Spending Reward with UnionPay @Harbour City (refers to “Promotion”) is valid from 18 November 2024 to 5 January 2025, both dates inclusive (refers to “Promotion Period”).
  • The Promotion is applicable to UnionPay Credit and ATM Cards with card number starting with 62 (refers to “UnionPay Card”), except for the RMB cards issued by specific Hong Kong and Macau card issuing institutions and all UnionPay Prepaid Cards. The Promotion is not applicable to Harbour City Prepaid Gift Card. The qualified transaction must be settled via UnionPay network including physical UnionPay Card, UnionPay Mobile QuickPass (including but not limited to Apple Pay and Huawei Pay) and UnionPay QR Code. WeChat Pay, Alipay and Alipay HK are not eligible for this promotion.
  • UnionPay user is required to register online via pass.harbourcity.com.hk as HARBOUR CITYZEN (refers to “Member”) in advance in order to join the Promotion. Each UnionPay user can register as Member once only. Harbour City Estates Limited (refers to “Harbour City”) reserves the right to request UnionPay users to present their proof of identity for verification.
  • During the Promotional Period, Customers made spending at Organizer merchants list in “your guide” (exclude Gallery by the Harbour/ Bank / Medical Service merchants) (refers to “Merchants”) to a designated amount on same day with the Eligible Credit Card (Accumulated net spending amount from a maximum of 2 different Merchants) (refers to “Eligible Spending”) can redeem the following rewards.
    Same-day Accumulated Net
    Eligible Spending Amount
    (Max. 2 different Merchants)
    Basic Rewards
    HK$5,000 – HK$9,999 HK$100 Christmas e-Cash Voucher x 2 pcs
    HK$10,000 – HK$19,999 HK$100 Christmas e-Cash Voucher x 5 pcs
    HK$20,000 or above HK$100 Christmas e-Cash Voucher x 10 pcs
  • UnionPay user is entitled to receive an extra HK$500 Harbour City Gift Card (refers to "Extra Reward”) upon accumulating net Eligible Spending to HK$40,000 – HK$79,999; or an extra HK$1,000 Harbour City Gift Card upon accumulating net Eligible Spending to HK$80,000 or above on the same day.
  • During promotion period, each Customer must redeem Basic and Extra Reward at the same time and is eligible to redeem the Rewards up to 5 times, each time can redeem the maximum value of voucher as HK$1,000, in which Customers are eligible to redeem Extra Reward 1 time with e-pass and Harbour City gift card collection letter. Rewards are limited and available on a first-come-first-served basis, while stocks last. Each eligible transaction and same-day transaction from the same merchant can only be used for redemption once.
  • All eligible transaction of the same redemption must be settled with the UnionPay Card(s) of the same HARBOUR CITYZEN Member and same user, no split transaction is accepted. Sales slips and machine-printed merchant invoices used in other promotions in Harbour City can be reused in this Promotion.
  • Customers will receive a Collection Letter to redeem a “Harbour City Gift Card” upon redemption of Special Reward. Customers are required to present their Eligible Credit Card used for the transaction and the original Collection Letter on or before 31 January 2025 in person at the Gift Card Sales Counter located at Level 4, Ocean Terminal, Harbour City. The Gift Card is valid for 12 months from the date it is collected. Please refer to the terms and conditions on the Collection Letter and Gift Card for details.
  • “Enjoy up to HK$6,000 Reward” is calculated based on same-day spending HK$20,000 at any merchants in Harbour City 5 times to redeem 50 pieces HK$100 Christmas e-Cash Vouchers (total value HK$5,000) and same-day spending of HK$80,000 at any merchants in Harbour City once to redeem a HK$1,000 Harbour City Gift Card with UnionPay Card during the Promotion Period.
  • The e-Cash Vouchers and Harbour City Gift Card for redemption during the entire Promotion Period are on a first-come-first-served basis while stocks last. UnionPay user is suggested to check the redemption status with redemption counter.
  • Christmas e-Cash Voucher can be used in designated Beauty / Personal Care, Fashion, Kids & Family and Home & Lifestyle merchants only, details and usage terms please refer to Harbour City promotion page. Customers can only use the Christmas e-Cash Voucher(s) for payment once in the same designated Beauty / Personal Care, Fashion, Kids & Family and Home & Lifestyle merchants on the same day, maximum 5 vouchers can be used in a single transaction. Christmas e-cash Vouchers are valid till 12 January 2025. 12. UnionPay user is required to login the membership website/APP onsite and present the original copies of valid sales slip(s), machine-printed merchant sales invoice(s), together with the UnionPay Card bearing the same card number on sales slip in person at Level 4, Ocean Centre (Near Shop OC 403 ÉPURE) from 12:30pm to 9pm within 8 days from transaction date or on or before 5 January 2025 (whichever earlier). Redemption by merchant staff or third party is not accepted. During redemption, Organizer reserves the right to request Customers to present their proof of HARBOUR CITYZEN membership, verify the Eligible Spending’s official receipt copy and supplemented with the proof of corresponding UnionPay Cards (including but not limited to present physical credit cards, transaction slip, transaction record on mobile app (screencap is not accepted). Organizer might capture the images of machine-printed receipt(s) from Merchants and corresponding credit card payment slip(s)/ transaction record(s) for verification and internal control purposes. Organizer reserves the right to not process the redemption if Customers refuse to provide the relevant information. Related images collected are retained for the above purposes only and will be destroyed within three months upon the completion of the Promotion.
  • For transactions with UnionPay Mobile QuickPass, UnionPay user is required to login onsite and present the eligible virtual UnionPay Card on mobile device or watch, original copies of machine-printed merchant sales invoice and valid sales slip. For transactions with UnionPay QR Code, UnionPay user is required to login onsite and present the transaction details in app on mobile device, original copies of machine-printed merchant sales invoice and valid sales slip. Screenshots of mobile device or watch is not accepted.
  • Eligible amount is calculated in terms of each set of UnionPay Card and will only include the actual spending amount (only include the net payment amount after deduction of discount, privileged coupons or cash coupons). The transaction amount by the primary and supplementary card under the same UnionPay user will be calculated separately.
  • Only original copies of machine-printed merchant sales invoices and sales slips are accepted. The original copy of machine-printed merchant sales invoice should state the merchant name, transaction date, transaction amount and sales items clearly. The original copy of sales slip should indicate the UnionPay Card card number, merchant name, transaction date, transaction amount, valid authorization code and signature of UnionPay users (if applicable) clearly. If UnionPay users cannot present the valid original copies of sales invoices, sales slips and/or UnionPay Card with consistent information including UnionPay Card card number, merchant name, transaction date, transaction amount etc, or the information provided by UnionPay users is insufficient, UnionPay users will not be able to redeem rewards for whatever reason.
  • In respect of the Promotion, the following types of transactions or receipts are not applicable for the calculation of Eligible Transaction:
    a. Online or out of store payment/ transfer, value-adding receipts, purchase of cash vouchers/ gift vouchers/ gift cards and membership fee payment;
    b. Receipts from bank charges, membership fee payment (including but not limited to gold club / jewellery club and fitness club), medical charges, insurance & investment fee payment, telecommunications services, bill payment services, car parking fees, car wash services, wedding banquets, private and corporate functions at F&B merchants;
    c. Reloads of e-wallet or Octopus automatic add-value services;
    d. Duplicate receipts, photocopied receipts, splitting of receipts and handwritten receipts;
    e. For instalment transactions of products/ treatments / courses, only the first month’s instalment payment amount will be accepted for this promotion;
    f. Any other categories of transactions as Merchants may specify from time to time.
  • For product deposit payment during 18 November 2024 to 5 January 2025, UnionPay user can redeem the Rewards within 8 days from the day of product pick up (however, the last pick up and redemption date is 5 January 2025). UnionPay users are required to present their own physical UnionPay Card used for the spending; corresponding original machine-printed receipts of deposit payment / balance payment (if any) / product pick up slip from Harbour City’s merchant; and electronic payment slip/ transaction record in logged-in mobile payment App. Spending amount is counted by total value of the product (deposit + balance); spending day and the Rewards are counted by the day of deposit payment. 18. For restaurants requiring deposit payment on 18 November 2024 – 5 January 2025, UnionPay user can redeem the rewards within 8 days from the day of dining (last dining and redemption date is 5 January 2025). UnionPay users are required to present their own physical UnionPay Card used for the spending; corresponding original machine-printed receipts (showing the total spending amount including the deposit payment) of the restaurants; and electronic payment slip/ transaction record in logged-in mobile payment App of the deposit payment and balance payment on the day of dining. Total spending amount is counted by the sum of deposit and balance payment; spending day and Rewards are counted by the day of dining.
  • All original copies of machine-printed merchant sales invoices will be stamped by staff members at the redemption counter after redemption. UnionPay users cannot request for refund from merchants with the stamped sales invoices. Balance of the transaction amount that exceeds the minimum spending requirement cannot be used in other promotions.
  • Rewards cannot be cancelled, altered, transferred, refunded, redeemed for cash nor other rewards and no change will be provided under any conditions once they are issued. UnionPay International Company Limited (refers to “UnionPay International”) and Harbour City reserve the right to retrieve or cancel the transferred rewards.
  • UnionPay user should refer to the Christmas e-Cash Voucher and Gift Card for the terms and conditions. They will not be re-issued in case of loss or damage.
  • In case of fraud or abuse, UnionPay International and Harbour City reserve the right to disqualify the UnionPay users immediately and retain the right for legal action. For any disqualified redemption/UnionPay user, UnionPay International and Harbour City reserve the right to retrieve the rewards.
  • UnionPay International Company Limited and Harbour City are neither vendors nor service providers, thus UnionPay International and Harbour City shall not take any responsibility to the products or services provided by the merchants.
  • UnionPay International and Harbour City reserve the right to amend or terminate the offers and terms and conditions at any time without prior notice, and shall not bear any responsibility caused by the amendments or the terminations.
  • Sales staff and employees of Harbour City tenants are not eligible to participate in this promotion.
  • In case of disputes, the decision of Harbour City shall be final.
  • UnionPay International and Harbour City reserve the right to amend the terms and conditions in both Chinese and English version. In case of any discrepancy, the Chinese version shall prevail for all purposes.
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