unionpay

UnionPay cards can be smoothly used at 174 countries and regions worldwide.

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  • China UnionPay
  • Global sea purchase
  • Exchange rate inquiry
  • ATM Query
  • u•plan
  • Chinese
  • UnionPay services since     May, 2006  
    Local service hotline          00-800-800-95516

    In Poland, UnionPay cards are accepted at 19,000 merchants and almost all ATMs.
    • Poland – Country of World Cultural Heritage
      Football is the team sports favored by Central European countries, which has attracted football fans from all over the world. Poland is one of the ten major tourism destinations worldwide, and full of distinctive Eastern European customs for Warsaw with heavy history, Krakow, an ancient city, and Auschwitz, a charming town. 13 sites as Wieliczka Salt Mine, Auschwitz Concentration Camp, Bialowieza Forest and Old City of Zamosc are “World Cultural Heritage” worthy of treasure and protection declared by the United Nations Organization. Why not take your UnionPay card (card number starting with 62) to explore the “Country of World Cultural Heritage”.

    • Cash withdrawal
      In Poland, the ATM of Euronet accept UnionPay cards for cash withdrawal. There are the signages of  on these ATMs or the ATM screens. Some ATMs provide the interface in Chinese.
      Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

    • POS acceptance
      Merchants with the signage of  all accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
       
      When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
    • Charges
      No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.
    • Tips
      Select PINs that cannot be easily guessed by anyone.
      Never disclose your PIN to anyone who claims to represent the bank or the police.
      Be alert to your surroundings before conducting any banking transactions.
      Keep a close eye on your credit card during transaction to avoid any illegal activities.
      If your UnionPay card has been stolen/lost, please inform the issuer immediately.
    • Tax Refund of UnionPay Cards upon Returning
      UnionPay International cooperates with United Money to launch the service of tax refund on return. If UnionPay cardholders shop in designated stores of tax refund in EU countries, it’s available to apply for tax refund upon returning after having tax return form stamped by the customs. The tax-refund process is simple in operation, rapid to the account and available to exempt the trouble of queuing. (The service is only applicable for UnionPay cards issued in Mainland China.)

      Click the following link for tax refund upon returning:
      http://www.unionpayintl.com/cn/serviceCenter/overseas/drawback/haiwai.shtm, and have more understanding of tax refund application, tax refund progress and tax refund branches.

      Download Tax Refund Tips

    • More considerate services offered by UnionPay Card
      UnionPay Card Emergency Cash Assistance Service
      UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.

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    • Code Of Conduct
      In 2015, the Interchange Fee Regulation (EU/2015/751) (“IFR”) came into force in EU, requiring a separation between card schemes and processing entities in terms of accounting, organization and decision-making processes. Such IFR applies to card-based payment transactions carried out within EU, where both the payer's payment service provider and the payee's payment service provider are located therein.

      UnionPay therefore comes up with this code of conduct to help UnionPay staff understand the requirements of the IFR and provide guidance for such staff to be fully compliant as it relates to such aforementioned transactions only.

      This Code of Conduct will take effect on February 7, 2018. If there are questions or concerns about this Code of Conduct, please feel free to contact UnionPay Legal and Compliance Section at Legalteam@unionpayintl.com.

      For more information about it, please check here.