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UnionPay services since April, 2006
Local service hotline 1-800-649612, 0011-800-800-95516
In Australia, UnionPay cards are accepted at 95% of POS and 99% of ATMs.
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POS acceptance
In Australia, more than 95% of POS terminals accept UnionPay cards. Merchants with the signage ofall accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
When using co-branded cards, you may not be able to choose UnionPay as the routing option at some merchants. Therefore, you are advised to use UnionPay cards with card number starting with 62 or 81 so as to be benefited from the special offers and services provided by UnionPay.Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of terminal. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN”.
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Overview of Payment Scenarios
(The merchants listed below are examples of each category and do not cover all merchants that accept UnionPay payments)Offline MerchantsRetail and Shopping• Department Stores: David Jones, Birkenhead Point Outlet Centre, Chadstone Shopping Centre in Melbourne, Myer, Big W, Ikea, Target, Kmart• Luxury Goods: Louis Vuitton, Bulgari, Gucci, Hermes, Prada, Burberry, Dior, Harrolds, Van Cleef & Arpels, Tiffany• Supermarkets: Woolworths, Coles, Harris Farm Markets, Tong Li (Sydney), New Ren Ren (Sydney), Yuen's Market (Melbourne), KFL (Melbourne), Trinity Supermarket (Brisbane), Huali Supermarket (Brisbane)• Duty-Free Shops: Heinemann, DFS, Lotte• Electronics: Apple, JB Hi-Fi, Bing Lee, Harvey Norman• Pharmacy and Beauty: Chemist Warehouse, Priceline, Mecca, SephoraFood and Accommodation• Dining: Sydney Fish Market, Yu Xiang Hot Pot, Shu Xiang Fang, Da Long Yi Hot Pot, Xiao Long Kan Hot Pot, Haidilao, Dou Lao Fang, CoCo, Machi Machi• Hotels: Crowne Plaza, InterContinental Sydney, Sir Stamford at Circular Quay, Holiday Inn Express, Shangri-La, MeritonServices and Convenience• Gas Stations: Ampol, Shell, BP, United, Speedway, Xpress Fuels• Transportation: Uber, DIDI, GM Cabs, SKYBUS• Parking Lots: First Parking• Tourist Attractions: Sydney Opera House, Sydney Tower Eye, Dreamworld, Wet'n'Wild, SkyPoint Observation Deck, Madame TussaudsOnline MerchantsShopping and Retail• Online Shopping: Amazon, Harrolds, David Jones, Chemist Warehouse, Uniqlo• Luxury Goods: Cartier, Bulgari, Hermes• Electronics: Bing Lee, JB Hi-Fi, Harvey Norman• Stationery: OfficeworksFood and Services• Food Delivery: Hungry Panda, Uber Eats, Umall, eBestEducation and Student Services• Tuition/Bill Payment: Bpay, China Payment• Student Accommodation: Student One, UniLodge, Urbanest, Iglu, Scape• Student Insurance: Medibank (OSHC)Travel and Transportation• Airlines: China Southern Airlines, Xiamen Airlines, JetStar, Emirates• Online Travel Agencies (OTA): Trip.com, Booking, Expedia, Agoda -
UnionPay Mobile Payment
Among all the merchants who accept UnionPay card, 90% of them could also accept UnionPay QuickPass or mobile QuickPass, such as David Jones, Myer, JB Hifi, Harvey Norman, Muji, Uniqlo, Chemist Warehouse, Priceline, Woolwoths and Coles. -
Cash withdrawal
In Australia, UnionPay cards are accepted for withdrawing Australian dollar at 99% of ATMs, including four major local banks ATMs: NAB, ANZ, Westpac, Commonwealth Bank and other banks and brands of ATM including Travelex. You may also use ATMs with your UnionPay card in convenient stores like 7-Elevem and gas stations like ColesExpress.
Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s). -
Charges
ATM commission fee consists of two parts:(1)Service fee charged by the issuer: please consult the issuer for details.(2)Service fee charged by the ATM acquirer in Australia: some ATMs will charge commission fee, which is charged by the local banks in Australia and which has nothing to do with UnionPay or the issuer.Cash withdrawal via debit card results in a lower commission fee. -
Tips
• For Debit Card please select ‘Cheque’ or ‘Saving’, for Credit Card please select ‘Credit’.• According to the regulations by China State Administration of Foreign Exchange, the cumulative withdrawal of funds from ATMs using UnionPay cards abroad shall not exceed RMB10,000 equivalent in foreign currency per card per day, and the total amount of bank cards under one's name (including supplementary cards) shall not exceed RMB100,000 equivalent per year.• Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).• Select PINs that cannot be easily guessed by anyone.• Never disclose your PIN to anyone who claims to represent the bank or the police.• Be alert to your surroundings before conducting any banking transactions.• Keep a close eye on your credit card during transaction to avoid any illegal activities.• If your UnionPay card has been stolen/lost, please inform the issuer immediately.
