UnionPay services since April, 2006
Local service hotline 1-800-813-410
UnionPay services since April, 2006
Malaysia – Treasure PlaceMalaysia is a modern city possessing charming sand benches, strange islands, oddly-shaped caves, mysterious tropical rain forests, rare plants and animals, longstanding history, ancient folklore, diversified culture and full vitality. Let your UnionPay cards(card number starting with 62) take you to Malaysia to experience original island amorous feeling, and to enjoy more exclusive privileges.
Explore Malaysia with UnionPay
•Shopping districts recommended: Golden Triangle Kuala Lumpur, Pavilion Kuala Lumpur, Suria KLCC Kuala Lumpur, Pasar Seni Kuala Lumpur, Starhill Gallary Kuala Lumpur, Imago Mall Kota Kinabalu
•Food recommended: Pai Xiang Bak Kut The, Hutong at Lot 10 Kuala Lumpur
•Entertainments recommended: Bukit Bintan, Twin Tower, Malaysia Chinatown – Petaling Street, Kuala Lumpur Tower
•Specialities recommended: White coffee, pewter, durian, Tongkat Ali, chocolate
Enjoy Malaysia with UnionPay services and privilegesDepartment stores and exclusive shops most visited by tourists in Malaysia, including Kuala Lumpur Airport, Genting Highlands, Kuala Lumpur Twin Towers, Pavilion Kuala Lumper, Batu Caves, Penang and Langkawi, all accept UnionPay cards. UnionPay cards can be used to withdraw cash in Ringgit at 90% of the local ATMs, including the ATMs of Maybank, Hong Leong Bank, Public Bank, RHB, CIMB, Bank Rakyat, Affin Bank, SCB, HSBC and Citibank at airports, shopping centers and scenic spots.
Merchants with the signage of all accept UnionPay cards, located in Kuala Lumpur International Airport, Genting Highland, Suria KLCC, Pavilion Shopping Center, Batu Caves, Penang, Langkawi and other tourist destinations. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.
In Malaysia, UnionPay cards are accepted at over 90% of ATMs for withdrawing local currency (Ringgit). These ATMs are of Maybank, Hong Leong Bank, Public Bank, RHB Bank, CIMB Bank, Bank Rakyat, Affin Bank, Standard Chartered Bank, HSBC and Citibank. There are signage of , , ,or the following logos on these ATMs or the ATM screen:.
All ATMs provide the interface in Chinese.
Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
ChargesNo conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.
ATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Malaysia: some ATMs will charge commission fee, which is charged by the local banks in Malaysia and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee.
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.
Introduction of Overseas Tax RefundUnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue 、Premier Tax Free 、Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions. Furthermore, in addition to Global Blue, UnionPay has cooperated with local tax refund institutions in South Korea such as KTIS, Global Tax Free and Easy Tax Refund, all of which may refund taxes directly to UnionPay card accounts. You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.Global tax refund institutions:If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.For more information, pl click
More considerate services offered by UnionPay CardUnionPay Card Emergency Cash Assistance ServiceUnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.Find More: